Members Login

Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

Find Out More
promotion-performance-review-ringsidetalent

Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

Find Out More
businesswoman-corporate-colleagues-talking-P3PSNFM

Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

Find Out More
hipster-manager-with-smart-phone-london-city-hall-PBBAF8T

Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

06

Transactions

0+

Countries

0+

Happy Clients

THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

Read All Articles

How Namayingo Communities are Standing by U-SMRC through Delays

July 23, 2025

In the quiet villages of Namayingo District; Buyondo, Maruba, Bumeru A, and Bumeru B communities, something quietly remarkable is happening....

From Lakeside Tales to Lab Bench Truths

May 23, 2025

If you told me a year ago that I, Matthew Odongo, would be riding a bike through cobblestone streets in Europe, eating Stroop waffles, and a...

Special Seminar on Advancing Schistosomiasis Control through Hybridization Research

May 20, 2025

A distinguished collaborator and senior researcher from the Royal Museum for Central Africa in Belgium, Dr. Tine Huyse, recently visited the...

U-SMRC’s Advances in Adapting Laboratory Techniques for Schistosomiasis Diagnosis

April 9, 2025

In Uganda, schistosomiasis continues to silently affect millions, particularly in hard-to-reach and high-risk communities. For years, diagno...

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

Report for 2016 1.7 KB

Our Brochure 1.25 KB